09/27/2025

031. The Heart of Leadership: Turning Conflict into Connection

Presenter: Claudia St. John

Level of Complexity: Intermediate
9:30 AM - 11:00 AM

Increasingly, leaders are finding themselves navigating an uncertain business environment. Not only can this uncertainty cause business challenges, it can negatively impact the employees who work in those businesses. In this keynote, leaders will learn about the essential human communication skills necessary to navigate uncertainty and conflict and create positive, productive and engaged employees.