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09/27/2025

021. Gear Up for Greatness: Rebuilding Culture One Leader at a Time

Instructor: Lisa Ryan, CSP

1:30 pm - 4:00 pm

You can’t outsource culture, and you can’t fix what you haven’t named. In this energizing, story-driven session, Lisa Ryan introduces the Six Gears of Grategy®, a practical, people-first framework designed to help distribution leaders build a culture their employees won’t want to leave. This session isn’t about theory. It’s a clear system that breaks culture down into six actionable areas: Attitude, Appreciation, Access, Acts of Service, Applause, and Accountability. Through real-world stories, hands-on exercises, and facilitated discussion, participants will identify what gear they need to shift; and what’s grinding employee morale to a halt. Whether you’re a new manager or seasoned leader, this workshop will help you recalibrate how you lead, how your team feels, and how your culture performs.

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Emotional Intelligence for Sales Success

Colleen Stanley

Cs Emotional Intelligence Sales Success Cover

In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.

Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.

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