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09/26/2025

005. Is Your Culture Profitable?

Instructor: Todd Cohen, CSP

Level of Complexity: Intermediate
10:15 AM - 12:15 PM

How to Transform Workplace Culture Into Your Greatest Competitive Advantage Based on Todd's newly published fourth book on sales culture, this high-energy, thought-provoking keynote asks the question that will set your organization apart from the competition: Is your culture profitable? Without a strong culture, even the most brilliant business strategy will struggle to thrive. In distribution and supply chain, where collaboration across departments, vendor relationships, and customer partnerships are critical, culture isn't just a "nice-to-have"—it's your competitive edge. Todd takes the audience beyond number metrics and KPIs on a journey of leading in culture, showing how every action influences colleagues, clients, and the business's overall health.

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The Credit Overlord's Guide to Credit & Collections

Thea Dudley

The Credit Overlord's Guide to Credit & Collections

Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.

 

In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.

 

Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.

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