Key Dates

November 4, 2014

Physician Caucus Dinner

November 5, 2014


November 5, 2014

Flashback to the 70's Casino Night

Keynote Speakers

Cordt Kassner, Healthcare Industry Analyst

Pre-Conference Keynote- Tuesday, November 4


Cordt Kassner, PhDDr. Kassner is a hospice and end-of-life healthcare industry analyst.  He incorporated Hospice Analytics in 2008 to merge Medicare datasets in unique ways, and with other national databases, to better understand and explain how healthcare is delivered to those near the end of life. 

He earned degrees in Social Work (BS, Illinois State University), Counseling (MA, Denver Conservative Baptist Seminary), and Health & Behavioral Sciences (PhD, University of Colorado - Denver).  His prior work experience includes serving as CEO of the Colorado Center for Hospice & Palliative Care, and clinical and research responsibilities at the University of Colorado at Denver and Health Sciences Center. 

While co-chairing the University of Colorado Hospital Ethics Committee, Cordt founded the Colorado Healthcare Ethics Forum, serving as President for 5 years and a Board member for 11 years.  He has served as a "translator" of information between administration/clinical healthcare professionals and researchers/statisticians for over 20 years. 

Cordt serves and has served on numerous local, state, and national Boards and committees, and has facilitated over 150 workshops and presentations.  Cordt has served on the faculty of the University of Colorado at Denver and Health Sciences Center since 1992, and more recently has been invited to serve on the faculty at Duke University.

Dr. Harry Feliciano, Palmetto Medical Director

Pre-Conference Keynote- Tuesday, November 4


Dr. Harry Feliciano

Dr. Feliciano is a specialist in internal medicine, geriatrics, preventive medicine and public health.  He received his medical degree from the Albert Einstein College of Medicine and his Masters of Public Health degree from the Columbia University School of Public Health. 

Feliciano joined Palmetto GBA in 1997.  Palmetto GBA's principal business is providing administrative services for the Medicare health benefit program throughout the continuum of care from inpatient rehabilitation to home health and hospice services. 

Dr. Feliciano serves as the Contractor Medical Director (CMD) for Palmetto GBA's Regional Home Health Intermediary overseeing health policy development in 16 states from Home Health and Hospice services.

Don Schumacher, President/CEO, NHPCO

Wednesday Afternoon Keynote- November 5

Dr. Schumacher has more than 30 years experience in hospice and palliative care administration.  Since 2002, he has served as the President and Chief Executive Officer of The National Hospice and Palliative Care Organization (NHPCO), which is the largest nonprofit leadership organization representing hospice and palliative care programs and professionals in the world.  In 2003, he was appointed as the President and CEO of NHPCO’s subsidiary organization, the National Hospice Foundation.  He became the President of FHSSA (originally the Foundation for Hospices in Sub-Saharan Africa) in 2004. He also became the President of The Hospice Action Network in 2007.

From 1989 until he joined NHPCO in 2002, Dr. Schumacher served as the President and CEO of The Center for Hospice and Palliative Care, Buffalo, New York.  During his tenure, he led the development of an integrated hospice campus in the Buffalo, New York area, launching a variety of hospice-related organizations including nursing homes and mental health and pediatric care facilities, as well as a stellar bereavement education program.  Among his other notable professional endeavors, Dr. Schumacher was the President and Founder of The Hospice of Mission Hill, Boston, Massachusetts, which was established as one of the first HIV/AIDS hospices in the U.S.

Dr. Schumacher is a licensed clinical psychologist in New York and Massachusetts and holds a doctorate degree in psychology from the Massachusetts School of Professional Psychology, Boston, Massachusetts.  In 2005, he received the Distinguished Alumni Award from the State University of New York at Buffalo, where he earned his M.S. degree in counseling psychology.

Ron Culberson, Speaker/Author/Humorist

Thursday Morning Keynote- November 6

Ron CulbersonAs a speaker, humorist, and author of three books, including his most recent called Do it Well. Make it Fun: The Key to Success in Life, Work and Almost Everything in Between, Ron Culberson’s mission is to change the workplace culture so that organizations are more productive
and staff are more content.

 By combining excellence with humor, he helps organizations attract and retain great employees, develop excellent leaders, and deliver extraordinary products and services!

For ten years, Ron worked in a large hospice organization as a social worker, Counseling Manager, and Senior Director of Quality Services. Through these roles, he gained experience on the front line, in middle management, and ultimately in senior management. He has a proven track record as a successful member of a multidisciplinary team and as an effective senior leader.

Since 1996, he has delivered over 1,000 presentations to over 140,000 people in the U.S. and abroad. In 2001 Ron received the Certified Speaking Professional (CSP) designation, the highest earned designation from the National Speakers Association.

Patti Hathaway, "The Change Agent"

 Wednesday Morning Keynote- November 5


Patti Hathaway...Change Agent Patti Hathaway, CSP is one of fewer than 7% of speakers worldwide who has earned the coveted Certified Speaking Professional (CSP) designation from the National Speakers Association for her proven track record of speaking excellence. Patti’s 5 books have collectively sold more than 100,000 copies worldwide and have been translated into more than six languages. Patti’s book, Untying the ‘Nots’ of Change Before You’re Fit to be Tied (Destination Publications, 2000), is based on surveying thousands of people across the country. Her change strategies have been proven to help employees at all levels in many different industries. Patti’s company solves your people challenges. She is asked back repeatedly because of her ability to change people's perspective through the use of her strong content and compelling personal stories delivered with visuals, humor, and high energy.

Keynote Presentation: Untying the ‘Nots’ of Nonstop Change

Most organizations tell their employees that “change is good”, yet people aren’t buying it. Our stress levels are at an all time high. According to a recent survey 71% of us feel used up at the end of the day. The typical employee sends and receives an astounding 190 messages on average per day. According to senior executives in Fortune 500 companies, less than half of the changes in their organizations were successful and yet 84% of companies are undergoing at least one major change initiative. Executives attribute these failures to employee resistance. Learn why change is so difficult. Gain strategies for what you can do as to lessen the pain and stress that change causes. We all know that the pace of change is unrelenting, come and discover specific, give-me-solutions for how to untie the knots of confusion before you become fit to be tied.

As a result of attending this keynote, you will be able to:

* Recognize the crisis of change and how it impacts you personally.

* Identify the personal losses that occur when you resist change.

* Understand the four phases in the Cycle of Resistance and where you are in the cycle.

*Discover how to be powerful in change situations where you have little or no control.