Complete Story 11/03/2009First State Bank of Dix Chooses CSI Because of Customer Service
PADUCAH, Ky. - (November 3, 2009) - First State Bank of Dix in Dix, Illinois, recently partnered with Computer Services, Inc. (CSI) (OTCQX: CSVI) because of the company's long-standing commitment to community banking and reputation for outstanding customer service.
With branches in Dix and Mount Vernon, Illinois, First State Bank of Dix (FSB) prides itself in being a real community bank; one that focuses on the needs of its customers and the communities it serves. When FSB considered leaving its former data processor, the bank looked for a provider that offered products to help it better serve customers.
According to David Davis, FSB President, the bank was impressed with CSI's level of customer service. "CSI has already been more responsive with their customer service than our former processor," explained Davis. "From the sales staff to the technical support and transition teams, CSI is always available to answer our questions. Throughout the transition process, we've noticed that CSI's staff is very knowledgeable, conscientious, thorough, and detailed."
Andy Burkett, CSI Vice President of Sales, expressed the company's dedication to helping FSB continue to grow and better serve customers. "CSI has a long-standing commitment to community banks like First State Bank of Dix," explained Burkett. "CSI looks forward to using our unique knowledge of community banking to provide FSB with a winning mix of products and services that will help the bank generate revenue and promote customer loyalty."
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